Privacy Policy​

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Touchspot Audio Ltd committed to protecting your privacy and ensuring the security of your personal data.

Data Controller
All personal information is controlled by Touchspot Audio Ltd, UK.
Data Protection Officer: Robene Dutta
Tel: +44 7862295682 | Email: robene@touchspotaudio.com
 

Information We Collect and Use
We may collect personal data such as your name, contact details, and payment information (apart from the details of any cards - debit or credit - which are processed through an independent organisation WIX) when you use our website, place orders, or interact with our services. This information is used to:

• Process and fulfil orders

• Improve website performance and user experience

• Provide relevant updates, offers, and services

• Conduct surveys and quality checks
   

Legal Basis
We process your data based on:

• Contractual necessity (to fulfil orders)

• Legitimate business interests (service improvement and marketing)

• Your consent (where required)
   

Data Sharing and Security
We do not sell your data. Information may be shared with trusted third-party providers solely to deliver services (e.g. order fulfilment). We take appropriate security measures but cannot guarantee complete security of online data transmission.
 

Your Rights
You have the right to access, correct, delete, or restrict the use of your data, as well as request data portability or object to certain processing. Please contact us if you wish to do so. You may also lodge a complaint with the UK Information Commissioner’s Office (ICO).
 

Retention
We retain personal data only for as long as necessary, after which it will be deleted or anonymised.
 

Consent
By using our website, you consent to the collection and use of your information as outlined in this notice. You may withdraw consent at any time.
 

Updates
This notice may be updated periodically. Please check this page for the latest version.

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